Slack is turning into an AI agent hub. Should it?

By Maxwell Zeff, TechCrunch

The head of Slack, Denise Dresser, tells TechCrunch she is shifting the business chat platform into a “work operating system,” specifically by making Slack a hub for AI applications from Salesforce, Adobe, and Anthropic. The company’s CEO sees Slack as more than a place to chat with your coworkers, but do users want that? And if they do, will they pay a premium for it?

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Slack is turning into an AI agent hub. Should it?